OUR SIMPLE 3 STEP RETURNS PROCESS
1. Gear is happy to exchange or refund your purchase within 28 days of delivery. Just make sure its in a resalable condition and everything is intact. Then click below to fill out our returns form.
2. After the returns form has been completed, mail your return to the Leeds Gear shop. You can always directly bring the item into the shop too, but make sure to fill out a returns form in any case.
3. Once we’ve received your item at the shop, it will be checked and the refund will be processed. Your refund will be credited to the original payment method or into Gear Vouchers if you have selected that option.
Need more details?
The full explanation of our returns process on our policy pages. We aim to be clear, concise and get your return sorted as soon as possible. After your return is completed; your order will be listed in my account as STATUS: “refunded”.